Teams are meant to be the innovation and decision-making bodies that create success in today’s business environment. But…

The pathway to team effectiveness has remained elusive.

Variables including group pressure, power agendas, social and self-image issues, groupthink, management of diversity, motivation, inclusiveness and empowerment have all been called critical factors for the success or failure of a team.

Team theory and social engineering are insufficient.

The weakness of most team development interventions is that they do not address the causal factors that determine the intelligent interaction of successful people.
What does great teamwork look like?

Every team has a culture, a set of norms that determine behavior under various operating conditions. Every organizational member is consciously, or subconsciously, asking the same question: “What behaviors does it take to survive, thrive and fit in on this team?” These behavioral norms tend to emerge over time, often without thoughtful consideration by team members. These norms powerfully influence team behavior which measurably determines team performance relative to the following performance outcomes:

  • Innovation
  • Team member engagement
  • Accountability
  • Decision quality and velocity
  • Team trust
  • Decision execution

LeadFirst Learning Systems’ Team Performance PROfile™ enables teams to measure their current team dynamic and compare it to both their preferred team dynamic and to high-performing teams. If there is disagreement between the current and preferred team dynamic, the Team Performance PROfile™ provides the team with a precision pathway for improvement.

LeadFirst’s Team Development Series is expressly designed to develop skills that enable the team to walk the success pathway.
Metrics That Matter Brief Description of Applicable Metrics
Participant Reaction, Satisfaction, & Planned Action Measures team member’s reactions to the program and outlines specific plans for implementation.
Learning Measures skills, knowledge, or attitude changes.
Application & Implementation Measures changes in on-the-job behavior and specific application and implementation.
Business Impact Measures business impact of the intervention.
Return on Investment (ROI) Compares the monetary value of the results with the costs for the intervention, usually expressed as a percentage.
Employee Productivity Improvement As measured by change in per capita sales, EBITDA or Market Capitalization from Time 1 to Time 2.
Employee Retention Unplanned employee attrition reduction from Time 1 to Time 2, including a financial impact calculation.
Culture Assessment Results Time 1 baseline to Time 2 re-measure on Diialog Organizational Culture PROfile.
Decision Effectiveness Improvement Time 1 baseline to Time 2 re-measure of decision quality, velocity, execution and friction.
Team Cohesion and Effectiveness Time 1 baseline to Time 2 re-measure on Team Alignment, Communication, Conflict Management, Innovation, Process, Team Orientation, and Trust
Key Stakeholder Testimonials Stakeholder verbatim regarding observed behavior change and/or business improvement.
Share by: