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Firms Of Endearment
In their best selling book entitled Firms Of Endearment, authors David Wolfe and Dr. Rajendra Sasodia identify a new slate of exemplar companies that have significantly outperformed those profiled in Jim Collins' bestselling Good to Great. Learn how corporate culture is the engine behind this stunning performance.

Capacity Management: The Human Factor
With the increase in competition, the services industry is faced with many of the same challenges manufacturing had ten or fifteen years ago. It is no longer possible to view capacity as an issue of manufacturing production.

Why Good Companies Fail
It's not just weak organizations that spiral in to decline and fail. Managerial arrogance and inflexibility can bring even great companies to their knees. The forthcoming book, Firms Of Endearment (Wharton Publishing / Prentice Hall), shows how companies that satisfy both the functional and emotional needs of all their stakeholders perform extremely well financially over the long run.

What Got You Here Won't Get You There
In this summary, Marshall Goldsmith begins by examining the trouble with success, explaining how previous accomplishments often prevent leaders from gaining more success. The paper analyzes why high achievers are so resistant to change due to their delusion of success, pointing out that they can't see that what got them here won't get them there.

The EVA of Training
This presentation provides and overview of the comparison of return on investment (ROI) vs. economic value added (EVA) investment computations for employee training.

The Value Of Organizational Capital
Organizational capital, a unique productive resource of the firm is often the most important contributor to corporate performance and growth. This resource, however, is rarely measured internally, nor reported to investors, thereby seriously hampering both managerial resource allocation efforts and investors' decisions.

Leadership Development: Past, Present and Future
The article reviews notable trends in the leadership development field. In the past two decades, such trends included the proliferation of new leadership development methods and a growing recognition of the importance of a leader's emotional resonance with others.

Promises, Lies and Apologies: Is It Possible to Restore Trust?
The intertwining issues of trust, deception, apologies and promises are explored in a new research paper by three Wharton professors who came up with a unique laboratory experiment to see what happens when trust breaks down.

Change Or Die
All leadership comes down to this: changing people's behavior. Why is that so darn hard? Science offers some surprising new answers -- and ways to do better.

A Leader's Mood: The Dimmer Switch of Performance
The major factor that creates the climate of an organization is the leader. Roughly 50% to 70% of how employees perceive their organization's climate is attributable to the actions and behaviors of their leader.